Author: Stephen

Zoom is buying Five9 for $14.7 billion

Zoom is buying Five9 for $14.7 billion On Sunday, Zoom announced that it’s planning to buy Five9, a cloud contact centre provider, for $14.7 billion. The deal represents the company’s first billion-dollar acquisition. It also comes as the company is getting prepared for a post-pandemic life with its employees returning …

Best-in-Class Brands on Social Media

I Marketers and consumers differ in what they believe makes a brand best-in-class on social media, according to recent research from Sprout Social. The report was based on data from a survey conducted between March 30 and April 6, 2021, among 1,002 US consumers and 1,001 US marketers. Marketers rank …

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